The Wiseasy P5 Credit Card Reader

The Wiseasy P5 terminal is a wireless countertop terminal for the system. This state-of-the-art card reader accepts chip, contactless NFC, or swipe.

Please Note: The integral thermal printer is not currently supported (more information below).

Our credit card readers are plug-and-play; simply connect it to a local Wi-Fi network, enter the pairing code, and start taking payments in minutes.

The P5 device is also low-maintenance with no additional upkeep required. Updates happen automatically using the Wi-Fi network with no interruptions and no hassle.

To view the terminal's parts and features, see the Wiseasy P5 product sheet.

Source: wiseeasy.com

Support and Features

Supported Countries

• United States - USD

Supported Payment Methods

• PIN Debit
• Visa, Mastercard, Discover, American Express, Diners Club

Supplies / Components

• USB cable and region-specific power plug for charging are included.

Features

• Contactless Payments
• EMV Enabled (Chip Cards)
• Touchscreen
• Wi-Fi Connection
• Ethernet Connection
• USB-C Charging with 15-Hour Battery Life
• 1-Year Limited Warranty
• Integral Thermal Receipt Printer

The Receipt Printer

Please Note: The built-in receipt printer does not currently work with our system integration. We may develop that capability in the future, but for now, you will need to use a stand-alone receipt printer.

Powering the Terminal On or Off

When you first receive the device, it should come partially charged. Use the USB-C wall charger to begin charging the device to full power.

Once charged for at least 30 minutes, hold down the power button on the right-hand side until the screen turns on. Once the device is powered on, pressing the power button once will sleep or wake the device. To fully power off the device, hold down the power button until the Power Off option displays on the screen, then tap it.

If you need to replace the battery, lift up from the indentation at the bottom-center of the back cover to detach it from the device.

💡Note: Ideally the terminal should be powered off each evening and powered on each morning to receive automatic software updates.

Connect to Internet

The terminal must be connected to the internet before it can be paired or updated. For best performance, it should be connected to the same network as the point-of-sale computer.

Wi-Fi

1. Once the device is powered on, unlock the device by using your finger to swipe from the bottom of the screen to the top of the screen.
2. Once on the Home screen, repeat this process by swiping up again to show the device applications.
3. Tap on the Settings app and go to Network & Internet.
4. Select the Wi-Fi network and enter your network details.

💡Note: The Wi-Fi network must use WPA-Personal or WPA2-Personal encryption and be password protected. Wi-Fi is not supported for non-password-protected networks or enterprise networks.

Ethernet

You can purchase USB-C to Ethernet adapters separately to use with a cable Ethernet connection if Wi-Fi is not available, but it is likely you won’t need them since most new stores receive a dock with their terminal that has an Ethernet cable and connection built in for you.

1. With the device powered on, unlock the device by using your finger to swipe up from the bottom of the screen to the top of the screen.
2. Once on the Home screen, repeat this process by swiping up again to show the device applications.
3. Tap on the Settings app and navigate to Network & Internet.
4. At the top of the screen, tap the Ethernet button.
5. Turn the button ON to enable it.
6. Then tap the central circle button at the bottom of the screen to exit the Settings page.

Open the Application

On some older versions of the P5 terminal, the Quilt PayFac application may not open by default and must be tapped on like an app on a smartphone.

1. With the device powered on, unlock the device by using your finger to swipe up from the bottom of the screen to the top of the screen.
2. Once on the Home screen, repeat this process by swiping up again to show the device applications.
3. There you should see an app called Quilt P5.
4. Tap on that app to launch it.

Pair the Terminal

Source: wiseeasy.com

1. Once you have powered up and connected the device to Wi-Fi for the first time, it should display a three-word pairing code, or it might display a number pairing code.
2. To pair the terminal you should log into the Payment Portal and go to Account > Profile in the upper right.
3. Scroll down to Terminals and click the +Add Terminal button.
4. Select P5 from the list and enter the Name and Pairing Code.
   💡 Note: Capitalization is not required but the code should include a hyphen between each word (e.g.: Pink-Elephant-Test)
5. Click the Save button to complete the setup.

Related Topics

P5: Connecting to the Internet

S1F2 Card Reader

WisePOS E Card Reader

Basic Hardware Troubleshooting for Card Readers

Frequently Asked Questions

Q: Does the P5 come with a charging cradle?

A: Yes, your P5 Card Reader will come bundled with the Charging Cradle. If you have an issue with the cradle you can call our support team at the number below and we can troubleshoot or replace it if needed.

Q: I have a question, but I can't find my answer here. How do I get more assistance?

A: If you need immediate assistance, the team is available 24/7. Feel free to contact our support team at 877-752-0625. You can also email us at support@marktpos.com, and we will respond within 24 hours.