IT Retail

P5: Connecting to Ethernet

October 01, 2024October 01, 2024

Connecting to the internet with an ethernet cable provides faster data speeds. Below are step-by-step instructions.

  1. Connect the Ethernet cable to the terminal using either a USB-C to Ethernet adapter or the P5 dock accessory, which includes an Ethernet port.
  2. Once the P5 is powered on, unlock it by using your finger to swipe up from the bottom of the screen to the top of the screen.
  3. On the Home screen, repeat this process by swiping up again to show the device Applications.
  4. Tap on the Settings app and go to Network & Internet.
  5. At the top of the screen, tap the Ethernet button.
  6. Turn the button ON to enable it.
  7. Then press the central circle button at the bottom of the screen to exit the Settings page.

That's it! Now you can enjoy speedy internet whenever you're using your P5 terminal.

 

Related Links

P5 Card Reader

S1F2 Card Reader

WisePOS E Card Reader

Basic Hardware Troubleshooting for Card Readers 

 

Frequently Asked Questions

Q: Do I have to connect my P5 to an Ethernet cable to get internet?

A: No. The P5 has Wi-Fi you can use to connect to the internet. Make sure the POS device and the P5 terminal are using the same router, whether they connect by Ethernet cable or Wi-Fi.

 

Q: I have a question, but I can't find my answer here. How do I get more assistance?

A: If you need immediate assistance, the team is available 24/7. Feel free to contact our support team at 877-752-0625. You can also email us at support@marktpos.com, and we will respond within 24 hours.

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