IT Retail

Balance Till

January 09, 2026January 09, 2026

It's a good practice to double-check cashier drawer counts of cash after a shift is complete, and the Balance Till tool allows you to easily do this. This article will guide you through the Balance Till page to verify cash counts. See how easy it can be!

 

Working With the Balance Till Page

You can get to this part of the system by logging into the Back End and opening the Balancing menu. Click on Balance Till to get started.

Image showing the Balance Till link in the Balancing menu of the  system's back end.

By default, the system will show you the date for the most recently closed shift and will list all tills that had end of shift procedures for that date. You can click on the Date Range field to find a different shift or to view totals for a range of days, if needed.

Image showing the Date Range filter for the Balance Till page of the Balancing menu of the  system's back end.

The System count for your cash will be visible for you and you can check against that total as you do your Actual count and enter that amount. You'll also see counts for other tender types below your cash.

Image showing the Actual cash count field on the Balance Till page of the Balancing menu of the  system's back end.

If you click the Plus button, fields will expand so you can enter bill and coin denominations for the cash as you count it, and the Actual cash field will keep a running total of your counts as you enter them.

Image showing the bill and coin denomination fields on the Balance Till page of the Balancing menu of the  system's back end.

Once you finish your count, you'll see the over/short total, if any, and you can reconcile the amount. Click the Submit button to submit your cash count. You'll see a confirmation that the submission was successful. 

Confirmation message from the  system that the cash count was successfully submitted in the Balance Till tool.
The Cash Drawer Analysis area will break down other methods by which cash was either taken in or paid out of the drawer throughout the shift, including Loans, Paid Ins, Received on Account, Paid Outs, Vendor Payouts, and cash Pickups.

Image showing the Balance Till functions of the Balancing menu in the  system's back end.

 

Related Articles

Cashier Training

End of Shift Procedures

Till Status Report

 

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