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The possibilities for coupons are endless in the system. When you create a coupon, you'll set a Trigger (what or how many the customer is required to purchase) and an Award (what benefit the customer gets after reaching the Trigger). For example, for a Buy 2 Get 1 Free coupon, the Trigger would be purchasing 2 of the same item, and the Award would be a free third item. These are called Electronic Coupons because they work entirely within the Front End. They do not require the customer to have a physical, printed coupon. 

Before you create a coupon, go to Administration > POS Manager > Security > Initial Setup, then make sure that Enable Electronic Coupons is set to Yes.

Read these articles to find out how to set up different types of coupons.

• Automatic Coupons
• Coupons by Vendor or Department
• Product Group Coupons
• Mix & Match Coupons with Product Groups

To make any of these coupons, first go to Customers and Discounts > Electronic Coupons.

Coupon Editor

For every coupon you create, you'll configure the basic details directly in the Electronic Coupons Editor, as described below.

1. Name* — Enter the Name for your coupon that will be easy to understand at a glance. For example, Produce $5 Off will tell the cashier quickly whether or not it's the coupon the customer needs.
2. Description* — Enter the Description and include type out any important information about the coupon.
3. Valid From / Valid To — Enter the starting and ending date this coupon can be used.
4. Limit Per Order — Enter the maximum quantity of the item the coupon will cover. 
5. Priority — Note where in the order this coupon should apply to a transaction if the customer is using multiple. 1 would mean this coupon should be prioritized first, 2 would mean second, 3 would mean third, and so on.

*Required Field

Triggers

Read on to learn about each Trigger for your Electronic Coupons.

1. Minimum Total — This makes a coupon that will trigger when the customer's transaction reaches a specified dollar amount. The Minimum Total Trigger is useful for coupons like "$10 off $40 purchase."
2. UPC — Use the UPC Trigger if you want to create a coupon for a specific Product.
3. Department — The Department Trigger helps you apply coupons for specified Departments (you can add more than one, if needed), so a customer can get a discount if they purchase something from a specified Department. For example, a customer could get a discount if they buy any item in the Baked Goods Department.
4. Section — The Section Trigger is similar to the Department trigger, but instead applies to Sections of Departments, and you can specify as many Sections as needed.
5. Vendor — You can mark discounts for products from one or more Vendors using the Vendor Trigger.
6. Product Group — If you have created Product Groups, you can specify one or more in the Product Group Trigger for coupons. 

Awards

Awards give customers a certain benefit when their transaction meets a Trigger. Here’s what each Award does: 

1. Cash Back — The Cash Back Award sets the coupon’s award as money “given back” to the customer by reducing the price. For example, setting up a “$10 off $40 Purchase” coupon would first require you to create a Cash Back Award and set it at $10.

2. UPC — Use the UPC Award if you want to reduce the price of an item as the coupon’s award. For example, let’s say you’re creating a coupon that gives customers half off for a plain muffin if they buy a cup of coffee. You’d create a Trigger with the coffee’s UPC; then you’d open a new UPC Award, enter the muffin’s product code, and set up the price reduction.

3. Department — The Department Award lets you set a coupon that awards customers a lower price for all items in a Department. Instead of just offering a discounted plain muffin like the example above, you can extend the award to all baked goods at your store. Just open a new Department Award, select a Department, and set up the price reduction.

4. Section — The Section Trigger is similar to the Department one, but instead applies to Sections of Departments. You can specify as many Sections as needed.

5. Vendor — You can award discounts for products from one or more Vendors with this Award. For example, a Vendor Award coupon could give the customer a free can of soda from a certain vendor as long as they meet the Trigger.

6. Product Group — If you have created Product Groups, you can specify one or more in the Product Group Award for coupons. This works similarly to the Department, Section, and Vendor Awards. 

Related Articles

Automatic Coupons

Coupons by Vendor or Department

Product Group Coupons

Mix & Match Coupons with Product Groups

Frequently Asked Questions

Q: I have a question, but I can't find my answer here. How do I get more assistance?

A: If you need immediate assistance, the team is available 24/7. Feel free to contact our support team at 877-752-0625. You can also email us at support@marktpos.com, and we will respond within 24 hours.