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You can create coupons for items from certain Departments or Vendors in the Back End. For example, you can make a coupon that gives customers 10% off for items in the Seasonal Department. Read on to see how easy setup is and try it out for yourself!

Coupons by Vendors or Departments

Start by navigating to Customers and Discounts > Electronic Coupons.

For every coupon you create, you'll begin by filling out basic details directly under the Coupon Editor.

1. Name* — Enter a Name for your coupon that will be easy to understand from a glance.
2. Description* — Enter the Description and include any important information about the coupon.
3. Valid From / Valid To — Enter the starting and ending dates this coupon can be used. If no dates are added, the coupon will be valid immediately and will not have an expiration date unless you delete it.
4. Limit Per Order — Type in the maximum number of times a customer can use the coupon per transaction. If you want this coupon to apply to each item that meets the Trigger, leave this blank.
5. Priority — Note where in the order this coupon should apply to a transaction if the customer is using multiples. 1 would mean this coupon should be prioritized first, 2 would mean second, 3 would mean third, and so on. 

*Required Field

After you've filled out the basics, you can set up the Triggers and Awards.

Trigger

Directly below the Coupon Editor is the Triggers tab.

1. Click on the Downward Arrow next to Triggers (the arrow will point upwards once you've expanded the menu).

2. Click on the Plus Sign located next to either Department or Vendor, depending on what type of coupon you're making.
    

3. You’ll see a new menu on the right to configure the Trigger. If you choose Vendor, select the Vendor from the drop-list. If you’re instead choosing Department, select the Department from the drop-list.  

4. You can also select either Quantity or Dollar Amount. Quantity is for coupons that require the customer to buy a certain number of items to get the coupon. For example, you could require the customer to buy 3 packs of soda from the same Vendor to meet the coupon’s Trigger. Dollar Amount coupons require the customer to meet a minimum purchase amount with the Vendor or Department’s products. A customer might instead have to purchase at least $10 worth of soda from the Vendor to get the coupon. For this coupon example, we’ll make a coupon that gives 10 percent off of every item from the vendor Jalpert. We’ll be selecting Quantity so customers just need to buy at least one Jalpert item to get the coupon.

5. Enter the Quantity of items from this vendor the customer has to buy to get the coupon. Entering 1 in Quantity would mean the customer has to put at least one of the Vendor's items in their transaction. Then they'll get the coupon.

If you’re working with Dollar Amount instead, enter in Amount the minimum dollar amount the customer has to reach with the vendor or department’s items. For example, you can make it so a customer has to buy at least $10 worth of products from the vendor or department. Once they have $10 of eligible products in the transaction, the coupon will apply.

Note that while the image below is for a Vendor Coupon, the fields for a Department Coupon are also exactly the same.

Award

1. Click on the Downward Arrow next to Awards (the arrow will point upwards when you expand the menu)
2. Click on the Plus Sign next to either Department or Vendor, depending on the coupon.

3. Both the Vendor and Department Award options have the exact same setting fields as each other. In the case of this example, select the Vendor for this coupon from the drop-list under Vendor.

4. For this particular example, we'll select Percent Reduction, though you can also select Price Reduction or Specified Price depending on the nature of the coupon.

5. Enter the Items Count. In this case, we'll enter 1, which means 10 percent will get deducted from the price of every 1 item.

6. Enter the Reduction Percent, which will be 10 percent for this example.
   

7. Click on Save in the top right corner of the page to save your coupon.

Once items from the Vendor or Department are added to a transaction, the Front End will automatically apply the coupon. 

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Frequently Asked Questions

Q: I have a question, but I can't find my answer here. How do I get more assistance?

A: If you need immediate assistance, the team is available 24/7. Feel free to contact our support team at 877-752-0625. You can also email us at support@marktpos.com, and we will respond within 24 hours.